Specjalista ds. obsługi klienta z językiem norweskim

People sp. z.o.o

Warszawa

2016-09-14

People Sp. z o.o. - we recruit language specialists to companies all over Poland

For our client - a well-known company from new technologies area we are looking for:

 

Customer Service Specialist with Norwegian

Location: Warsaw

 

Scope of duties:

-  Effectively manage large amounts of incoming calls

-  Generate sales leads

-  Identify and assess customers’ needs to achieve satisfaction

-  Build sustainable relationships of trust through open and interactive communication

-  Provide accurate, valid and complete information by using the right methods/tools

-  Meet personal/team sales targets and call handling quotas

-  Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

-  Keep records of customer interactions, process customer accounts and file documents

-  Follow communication procedures, guidelines and policies

 

Requirements: 

-   Fluent English and Norwegian is a must

-   Outstanding communication skills, being both outspoken and a good listener simultaneously,    selfdriven with a high energy level

-   Exceptional presentation skills and are deadly persuasive

-   The ability to handle more customers at once

-   Being sales and business minded, driven by targets and achieving results

 

Our client offers:

  Working in international, dynamic environment

-   Opportunity to delvelop language skills

-   Friendly atmosphere

-   Mulitisport card

-   Life insurance

 

We are looking forward to receiving your CV!

 

 

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