Customer Service with German or French

People Sp.z o.o.



For our Client in Cracow we are searching for people ready to embrace the position of:


Customer Service with German or French

Main responsibilities:

  • Helping customers to arrange their travels and expectations in terms of arranging their travels
  • Provide active support to customers 
  • Explaining travel procedures to the customers
  • Advising travel related products and services 
  • Delivering the highest quality customer service
  • Keeping up to date with product developments and changes of travel policies
  • Working with colleagues to ensure Clients expectations are met


  • Fluent oral skills in German or French
  • Ability to communicate in English language
  • Excellent customer care and proactive attitude
  • Results oriented approach
  • Attention to details
  • Being a team player
  • Previous travel industry or/and hospitality experience plus customer service - will be an asset
  • Willingness to work on shifts
  • Flexible working hours for Full Time or Part Time Employees

Our Client offers:

  • Competitive salary 
  • Attractive benefits package – cafeteria benefit system (Multisport Card, Gift Cards)
  • Full-paid appropriate certified training
  • Relocation package 
  • A multicultural, environment with great working atmosphere
  • Trainers support for language development

We kindly ask you to include in the CV the following clause: “I hereby agree to the processing of my personal data included in my job application in the recruitment process (according to the Law of Personal Data Protection from 29 August 1997, Dziennik Ustaw No.133, item 883).”
People sp. z o. o. (employment agency nr 403).

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