AT TELEPERFORMANCE GROUP, WE DO BUSINESS WITH PEOPLE, FOR PEOPLE.

We want our people to be inspired, and motivated, we want them to feel proud to belong to our team. That’s why we invest so much in creating the best place for them, through a great work environment, job satisfaction, and development opportunities.

Join the Number One!

ESSENTIAL QUALIFICATIONS
• Bachelor’s degree or master's degree
• Superior written and verbal GERMAN communication skills
• Additional fluency in English will be an advantage

• Relevant call/contact center work experience is desirable but not essential

PERSONAL ATTRIBUTES

• Communications & Interpersonal skills
• Customer oriented and strive for excellence
• Solution focused person
• Proactive personality and Flexibility in approach
• Basic computer skills (working knowledge of Internet, Outlook, Excel. Word etc.)

MAIN PURPOSE OF THE JOB

Provide an outstanding day-to-day Customer assistance by processing inquiries and resolving issues.
You will be part of the support team based in Poland which consists of highly skilled persons who support Zara.com onlineshop Customers in German.

MAIN RESPONSIBILITIES
• Providing support to our customers via phone and email (German and austrian market)
• Working with other members of the team to proactively resolve issues

WHAT DO WE OFFER YOU?
• Interesting and stable job
• Contract of Employment, competitive salary and benefits package
• People-Centered Company
• Training & Development focus
• Positive work environment
• Strong team spirit and friendly working atmosphere

If providing outstanding service and helping others are your passions, let us know!

When applying please enclose the below statement:

“I hereby give consent for my personal data to be processed by Centrum Telemarketingowe Sp. z o.o. for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)”

Customer Service Representative – Zara.com onlineshop

Warszawa

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Customer Service Representative – Zara.com onlineshop

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Customer Service Representative – Zara.com onlineshop

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