REED is a specialist provider of permanent, contract, temporary and outsourced recruitment solutions, IT and HR consulting. Assisting jobseekers and employers since 1960, Reed’s global expertise spans Europe, the Middle East and Asia Pacific.

In Poland we specialise in Multilingual Shared Services, Accountancy, Banking, Finance, IT & Telecoms, Property & Construction, Engineering, Sales & Marketing.

Our Client is a global Accountancy and Finance solutions provider located in Łódź, Poland. Due to their rapid expansion we are recruiting:

SAP Support Team Leader

Key responsibilities:

Managing and coordinating team of SAP Specialists in day to day operations
Ensuring that the service levels meet the requirements of SLA
Managing customer satisfaction
Ensuring efficiency & high quality of processes
Managing day to day relationship and regular interactions with the customer
Coordinating internal and external communication with all parties involved in the process
Managing and motivating the team
Promoting proactive approach and culture of continuous improvement
Driving improvements in the processes and transformation initiatives

Requirements:

1-2 years’ experience in similar position
Excellent communication skills
Drive for results
Analytical skills
Customer orientation
Ability to identify improvement opportunities and implement them
Stress resistance
Fluent English

We offer:

Competitive salary
Private medical care
Wide range of internal & external trainings
Multilingual environment
Extensive benefits package

SAP Support Team Leader

Łódź

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SAP Support Team Leader

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SAP Support Team Leader

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